AI phone receptionist for UK small businesses

Your phone, answered while you get on with the job.

They Call We Book gives takeaways, restaurants, salons, trades, clinics and other local businesses an AI receptionist. It answers in a natural UK English voice, takes orders, bookings and messages using your own prices and rules, and sends them straight to you. From £49 a month, no contract.

No phone needed: both run in your browser. The demo is a pretend takeaway; our AI assistant answers your questions about They Call We Book.

Built for busy small businesses

If your phone rings while your hands are full, it can help. We set it up around how your business works.

Takeaways

Takes orders from your own menu and prices, checks the delivery postcode letter by letter, and books orders in for opening time when you're closed.

Restaurants and cafés

Answers questions about opening hours, menus and directions, takes takeaway orders and passes on booking requests and messages.

Salons and barbers

Offers appointment times, follows your rules such as patch tests before colour, and takes change or cancel requests.

Trades

Takes the job details, address and best callback time while you're up a ladder or under a sink, so you can ring back with a quote.

Clinics and practices

Handles routine questions and appointment requests and takes clear messages. It never gives medical advice.

Other local businesses

Answers your common questions in your words and takes a proper message for anything it can't handle.

How it works

1

Tell us about your business.

Your menu or services and prices, opening hours, common questions and the greeting you want. We do the set-up; it takes 3–7 days.

2

Forward your calls.

Keep your existing number. Forward calls when you're busy, when nobody picks up, or out of hours. We help you set that up.

3

Orders, bookings and messages land with you.

Each one appears live on your private owner page, with an email alert. WhatsApp alerts are included on the Pro and Business plans.

Hear it, or see an example

Two example businesses we built to show how it works. Both are pretend businesses, not customers.

Live demo: call it now

Bella's Pizza & Kebab (takeaway)

Call from your browser and order the way a customer would. It prices the order from Bella's menu, reads your postcode back letter by letter and puts the order on the screen.

Try saying: "Can I get a large margherita for delivery?", "What's in the mixed kebab?" or "Are you open on Monday?"

Call Bella's demo

Example set-up: not a live line yet

Ivy & Oak Hair Studio (salon)

How a salon would be set up: services, prices, stylists and rules. A short example of the kind of call it handles:

  • AIHello, you're through to Ivy and Oak's AI assistant. This call may be recorded. How can I help?
  • CallerCan I book a full head colour next week?
  • AIOf course. Have you had a patch test with us in the last six months? If not, we'll need one in the salon at least 48 hours before.
  • Cut and blow-dry: £38
  • Men's cut: £18
  • Children's cut (under 12): £12
  • Fringe trim: £5
  • Wash and blow-dry: £25
  • Full head colour: £65
  • Root tint: £48
  • Half head highlights: £75

Example conversation for illustration. Prices from the example set-up.

Simple monthly pricing

Monthly, no contract. Set-up in 3–7 days. We're not taking new sign-ups just yet: prices are shown so you know what to expect. Join the waitlist and we'll be in touch as soon as a spot opens.

Starter

£49/month

150 minutes included, works out at 32.7p a minute

For quieter businesses, up to roughly 5 calls a day

  • 150 call minutes a month included
  • Extra minutes 25p each
  • Email alerts
  • Owner orders page with live alerts
Join the waitlist
Recommended

Pro

£99/month

400 minutes included, works out at 24.8p a minute

For busy takeaways and salons, roughly 5 to 15 calls a day

  • 400 call minutes a month included
  • Extra minutes 20p each
  • Email alerts
  • Owner orders page with live alerts
  • WhatsApp alerts
Join the waitlist

Business

£199/month

1,000 minutes included, works out at 19.9p a minute

For very busy businesses, roughly 15 to 35 calls a day

  • 1,000 call minutes a month included
  • Extra minutes 18p each
  • Email alerts
  • Owner orders page with live alerts
  • WhatsApp alerts
Join the waitlist

High-Volume: 2,000 to 10,000 minutes

For busy businesses or several sites. Pick your monthly minutes; the price per minute drops as you go up.

2,00010,000
£389/month

19.4p a minute

Join the waitlist

See every High-Volume option
MinutesPer monthPer minute
2,000£38919.4pJoin the waitlist
3,000£56919pJoin the waitlist
4,000£73918.5pJoin the waitlist
5,000£89918pJoin the waitlist
6,000£1,04917.5pJoin the waitlist
7,000£1,18917pJoin the waitlist
8,000£1,31916.5pJoin the waitlist
9,000£1,43916pJoin the waitlist
10,000£1,54915.5pJoin the waitlist

Need more than 10,000 minutes? Join the waitlist.

Every plan includes

Minutes count only calls the AI answers. As a rough guide, a typical order call takes a few minutes.

Questions first? Talk to our AI assistant

Honest by design

Says it's an AI

Each call starts by telling the caller they're speaking to an AI assistant and that the call may be recorded.

Uses your prices

Orders are priced from your own menu or price list and checked by our system, so it doesn't make prices up.

No card numbers by phone

It refuses card details on calls. Your customers pay you the way they already do; you pay us through Stripe.

Careful with allergies

For food businesses it gives your allergen information and always tells callers to check with you; it never says a dish is "safe".

Only answers incoming calls

It never makes sales calls or cold calls on your behalf.

Knows its limits

If it can't help, it takes a clear message with the caller's name and number so you can ring them back.

Questions

What does They Call We Book actually do?

It's an AI phone receptionist for UK small businesses. It answers your incoming calls, answers common questions in your words, takes orders, bookings and messages, and puts them on your private owner page with an email alert. It only answers incoming calls; it never makes sales calls.

What kinds of business is it for?

Takeaways, restaurants, cafés, salons, barbers, trades, clinics and other local businesses that get phone calls they can't always pick up. Tell us how your calls work and we'll tell you honestly whether it's a good fit.

Can I hear it before I sign up?

Yes. Call Bella's, our pretend takeaway, straight from your browser, or talk to our sales line, which is answered by the same AI.

Do I keep my phone number?

Yes. You keep your existing number and forward calls to us, for example when you're busy, when nobody answers, or out of hours. We help you set this up during set-up.

Will my callers know it's an AI?

Yes. At the start of each call it tells the caller they're speaking to an AI assistant and that the call may be recorded.

What if a caller wants to speak to a person?

It takes a message with their name, number and what it's about, and flags it for you so you can call them back.

Can it work with my booking system or till?

We'll check what you use on the set-up call. We'd rather tell you honestly what works today than promise an integration we haven't built.

How much does it cost, and is there a contract?

Starter is £49, Pro £99 and Business £199 a month, and High-Volume plans run from 2,000 to 10,000 minutes. There's no contract. Extra minutes on Starter, Pro and Business are charged at the extra-minute rate shown on each plan.

How quickly can I get going?

Set-up takes 3–7 days. Once you've signed up, we email you to collect your details (menu or services, prices, hours and greeting), set it up, test it with you, and then you switch your calls over.

What happens if someone calls when we're closed?

It tells the caller you're closed and when you next open. A takeaway can choose to have orders booked in for opening time; otherwise it takes a message.

How do I pay?

We're not taking payments just yet. When sign-ups open, you'll pay by card through Stripe's secure checkout. We never take card details by phone or on our own forms.

Anything else?

Use the form below or talk to our sales line, and we'll answer it.

We're not taking new sign-ups just yet

We're finishing setup for our first customers. Leave your details and we'll be in touch as soon as a spot opens. There's nothing to pay now, and we'll never ask for card details on this form or by phone.

Questions first? Talk to our AI assistant

We'll only use these details to contact you about They Call We Book.

Hear it for yourself

Two minutes with the demo tells you more than this page can.

Talk to our AI assistant